How to order from ArtefactMedia.com
ArtefactMedia.com allows you to pay through the
web site immediately by credit/debit or for account
holders by cheque, postal order or by credit/debit
card through the website or over the telephone.
Account customers will be subject to the following
terms:
1. An annual expenditure of at least £500
2. 30 days credit from date of receipt of goods
3. Orders under £12 subject to a small order
surcharge of £2
4. Overseas mail sent air mail at current rate
5. Goods remain the property of Artefact Media Ltd
until paid for.
In order to become an account holder please fill
out the form provided
or contact:
Accounts
Artefact Media Ltd
Artefact Media
1 Park View Road
Brighton
BN3 7BF
Telephone +44(0)20 XXXX XXXX |
| |
Payment & Security
Artefact Media operates the latest SSL encryption
for its website verified by VeriSign. Payment will
not be taken until your goods are ready to be shipped.
Payment Methods Welcome
VISA
Mastercard
Delta
Switch/Maestro
Payments over the Web –
can only be accepted by one of the card types listed
above.
Payments by Telephone – can be made
by one of the card types listed above. Our telesales
number is +44(0)20 XXXX XXXX. They are open from
10am until 6pm Monday to Friday, and 12noon until
6pm Saturdays.
Payments by Post - can be made by one of
the card types listed above, or using Cheque/Postal
Order. Please send your order to Artefact Media, 1 Park View Road, Brighton, BN3 7BF. |
| |
Packing and Postage Charges
All postage charges will be calculated and shown
to you prior to checking out your order.
Within the UK : See the table below.
| Postage Service |
Order Value |
Postage Charge |
| Priority Service |
£0 - £15 |
£1.50 |
| |
£15 - £35 |
£2.50 |
| |
£35+ |
FREE |
| Standard Service |
£0 - £15 |
£1.00 |
| |
£15 - £35 |
£2.00 |
| |
£35+ |
FREE |
Overseas Customers : See the table below.
| Region |
Postage Service |
Postage
Charge PER ITEM |
| European Union |
Priority Service |
£2.00 |
| |
Standard Service |
£1.00 |
| US & Canada |
Priority Service |
£4.00 |
| |
Standard Service |
£3.00 |
| Rest of the World |
Priority Service |
£4.00 |
| |
Standard Service |
£3.00 |
|
| |
Despatch
Where books are in stock orders will be despatched
within 48 hours of receipt. Non-stock items may
take 5-7 working days. Where books are unavailable
for any length of time, due to reprinting for example,
customers will be emailed on receipt of order with
this information.
An invoice, together with a credit card receipt,
will be sent with every order. |
| |
Change of Details
Please remember to inform us of any relevant change
of detail as we cannot be held responsible for incorrect
details. Always remember to check your details before
final submission of your order. |
| |
Cancelling an Order
Please email us here with your full details and
your order reference. Orders can only be cancelled
providing despatch has not occurred. If you wish
to cancel after despatch please see the above note. |
| |
Why is there nothing in
my shopping basket?
Most shopping basket problems are because of low
or incorrect cookie settings. Adjusting your cookie
level will normally resolve the problem. If a problem
persists please contact us and we’ll do what
we can to help. |
| |
| |
| |
